AutoCAD 2017 Fails to Launch After Install

AutoCAD 2017 Fails to Launch After Install

Current Issue*:

When attempting to launch AutoCAD 2017 for the first time the application opens to the drawing editor and displays a “License Error” message, “The License manager is not functioning or is improperly installed. AutoCAD will shut down now.” Clicking OK, closes the application.

Cause:

LGS.data file is corrupt or failed to install

 

Current Solution*:

  1. Using Windows Explorer, browse to the following folder, if the folder does not exist then please create it: “C:\ProgramData\Autodesk\CLM\LGS\<Product_Key>_2017.0.0.F”
  2. Delete the “LGS.data” file, if it exists
  3. Using Notepad (or preferred text editor) create a new text file called “LGS.data”
  4. Add the verbiage “_STANDALONE” (without quotes)
  5. Save the file to the “C:\ProgramData\Autodesk\CLM\LGS\<Product_Key>_2017.0.0.F” folder
  6. Launch AutoCAD

*Product Managers are aware of this current issue and will be releasing an updated install file.

 

 

COVID-19 resources and industry updates to keep your team connected. Read More